Refund policy
Return Policy
At Antler & Cross Co., we stand behind every product we make. If you're not completely satisfied, we want to make it right.
Natural Deodorants
Due to the personal nature of our products, opened or used deodorants cannot be returned for hygiene and safety reasons.
If your deodorant arrives:
- Damaged
- Defective
- Incorrect
- Missing from your order
Please contact us within 14 days of delivery, and we'll gladly replace it or issue a refund.
If you've tried our deodorant and experienced an issue, please reach out. We value your feedback and will work with you to find a solution.
Apparel (Shirts & Hats)
Unworn, unwashed apparel may be returned within 30 days of delivery.
Items must:
- Be in new condition
- Have no signs of wear or washing
- Include original tags (if applicable)
Customers are responsible for return shipping unless we made an error with the order.
Bundles
Bundle items must be returned together to receive a full refund.
Opened or used deodorants included in a bundle are not eligible for return.
Damaged Orders
If your order arrives damaged, email us within 7 days and include:
- Your order number
- Photos of the damage
We'll make it right as quickly as possible.
Refunds
Approved refunds are processed back to your original payment method within 5–10 business days after we receive and inspect the returned item.
Contact Us
Questions about your order?
Email: jesse@antlerandcrossco.com or alex@antlerandcrossco.com